CLEAR BEFORE YOU COMMIT
Your deposit.
Your next step.
The $1,000 deposit starts your reservation. We confirm fit, scope and timing together before monthly service begins.
This policy accompanies the new monthly pod offer. Your signed order records the final agreed terms and governs if it differs from this page.
01 / THE DEPOSIT
$1,000 now, credited once.
Your deposit is credited dollar-for-dollar against the first service invoice. It is part of the agreed price, not an extra fee. If that initial prorated invoice is smaller than the deposit, the remaining credit carries forward.
Paying a deposit does not automatically charge a full month or guarantee a start date that we have not confirmed.
02 / BEFORE WE CONFIRM
Refundable while we work out the fit.
You can request a deposit refund until both parties confirm the initial scope and start date in writing. We also refund it if 100x cannot confirm the engagement. After those details are confirmed, the cancellation and refund terms in your signed order apply.
03 / ONCE SERVICE BEGINS
Calendar months. A clear exit.
Monthly pod fees are paid in advance on the first of each calendar month. An initial partial month is prorated. To stop the next month, give written notice at least seven calendar days before the current month ends. Later notice takes effect at the end of the following month.
The current month is payable in full for a cancellation for convenience. Approved expenses already incurred remain payable. Remedies for undelivered service or a material breach are set out in your signed agreement.
04 / MAKE A REQUEST
One email starts the process.
Email ceo@100x.inc with your company name, checkout email and order or payment reference. State whether you are requesting a deposit refund, cancelling future service or disputing an invoice.
We will confirm the applicable terms and the outcome in writing. An approved refund returns through the original payment method where supported; the bank or payment provider determines when it appears in your account.