100x / POLICIES
AI Agent Governance Policy
This policy governs permissions, oversight, and operation of AI agents deployed by One Hundred X Inc. ('100x') within customer workflows.
Last updated January 5, 2026
1. Purpose
Ensure safe, controlled, transparent, and auditable AI agent behavior.
2. Scope
Applies to all communication agents, validation agents, underwriting-prep agents, servicing agents, routing agents, and custom enterprise agents.
3. Agent Categories
Informational Agents
Provide summaries.
Execution Agents
Perform deterministic tasks.
Decision Agents
Make rule-based decisions with customer authorization.
Hybrid Agents
Combine capabilities under guardrails.
4. Permission Levels
5. Oversight Requirements
All agents must include audit logs, version identifiers, provenance metadata, rollback capabilities, and human override.
6. Governance Reviews
- Quarterly safety reviews
- Monthly accuracy assessments
- Drift detection
- Compliance testing
- RBAC audits
7. Incident Handling
Agents showing unexpected behavior are paused, quarantined, reviewed, remediated, logged, and re-approved.
8. Customer Rights
Customers may disable agents, adjust autonomy, request logs, require approvals, or override outputs.
Contact: governance@100x.inc